CCTV CLEINTS (10)

We at GRAND PLAZA HOTEL SA have always taken data protection very seriously. We want you to know you can trust us to respect your privacy and keep your personal information safe, therefore our Privacy Policy and procedures will comply with General Data and Protection Regulation. You can find all the information you need on our Privacy Notice at:

PRIVACY NOTICE

SHERATON BUCHAREST is owned by Romanian legal entity GRAND PLAZA HOTEL SA

We see it as a great opportunity to show you exactly what we do with the information you give us permission to have. And in helping us to understand you better, we can enhance your experience with SHERATON BUCHAREST.

We will tell you exactly what information we can collect, how we can collect it, what we can use it for, who we can share it with – and how we will keep it safe.

Below you can find the information that explains how we can get in touch with some of your personal data when using video surveillance CCTV.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

The CCTV surveillance system is designed to ensure security within the hotel and the integrity of its property. The system is not aimed at supervising hotel guests. However, in the process of using video surveillance cameras installed in the hotel, there is the possibility to access your moving image (biometric data).

HOW DO WE USE THE INFORMATION ABOUT YOU?

The images recorded through the CCTV system are stored for 30 days, after which they are automatically deleted.

In cases strictly prescribed by law and in accordance with special procedures, some images may be transmitted EXCLUSIVLY to public institutions authorized to request such information.

ACCESS TO INFORMATION, DATA RECTIFICATION AND COMPLAINTS

Please be sure that all your rights are observed and that your personal information are fully protected.

Access to images is strictly restricted. The following persons have access to images:

  • Employees of the LOSS PREVENTION department;
  • IT department’s personnel that ensures the functionality of the CCTV system;
  • Top – hotel management, in exceptional situations;
  • Representatives of public institutions, in exceptional cases, at the express request of the respective institutions.

Images are stored in the hotel’s IT systems. Deleting operations are automated. Hotel’s clients do not have access to CCTV images.

The contact details of the Department dealing with personal data protection are: DPO@SHERATONBUCHAREST.COM

You have the right to complain to the National Supervisory Authority for Personal Data Processing. This is the authorized body you can address to if you feel that your requests have not been resolved pursuant to the legislation. More information can be found at the following address: http://www.dataprotection.ro/?page=contact 

VALIDITY OF THE PRIVACY NOTICE

This version of the Notification is effective from May 2018 and will be updated if new legal requirements arise.